Crosta 博多
Crosta 博多

Store Information
STORE
INFORMATION

Crosta Hakata is located outside the Shinkansen Hikari Plaza ticket gate on the 2nd floor of JR Hakata Station.
There are no steps from the Hikari Plaza ticket gate, so it is easily accessible even with large suitcases.
You can also reach us easily via elevators from taxi stands, express bus stops, and subway exits.

Service Details
CHOOSE YOUR SERVICE

  • Select Drop-off Location
  • Select Pick-up Location
  • Service Type
    Temporary Storage Service
    (Luggage can be picked up at Hakata Station)
  • Price
    Small: 800 yen/day Large: 1,000 yen/day
  • Operating Hours
    9:00–20:00 (Open daily)
  • Storage Period
    Storage available for up to 15 days.
  • Service Type
    Carry Service [Hakata Station → Hotel in Fukuoka City]
    (Your luggage will be delivered to your destination)
  • Supported Hotels
    Click here for the list of supported hotels
  • Price
    1,500 yen
  • Drop-off Time
    By 2:00 PM
  • Pick-up Time
    After 6:00 PM
Book Now
  • Service Type
    Carry Service [Hotel in Fukuoka City → Hakata Station]
    (Your luggage will be delivered to your destination)
  • Supported Hotels
    Click here for the list of supported hotels
  • Price
    1,500 yen
  • Drop-off Time
    By 2:00 PM
  • Pick-up Time
    After 6:00 PM
Book Now

Other Services

Stroller Rental
Shinkansen Carry Service

Access
ACCESS

  • Address
    〒812-0012 Hakataekichuogai, Hakata Ward, Fukuoka City, Fukuoka Prefecture
    2F JR Hakata Station, near the Shinkansen Hikari Plaza ticket gate
    (Next to the "Midori no Uketsuke machine" immediately outside the gate)
  • Business Hours
    9:00–20:00 (Open daily)
  • Phone Number
    070-1815-4806

Access Map
ROUTE GUIDE

Access Map

Announcements
NEWS

See More

FAQ
FAQ

FAQ

About Crosta

Are you open during holidays?
Yes, we are open 365 days a year.
Does the counter get crowded?
It can get crowded depending on the season and time of day. We apologize for any inconvenience, but please allow extra time when visiting (especially on weekends, holidays, and during long vacation periods).
Can I pay by credit card?
Yes, you can. All our stores use AirPAY. For details on supported brands, please check the AirPAY website.
Are there any items you cannot accept?
Yes, we cannot handle the following items:

- Items with a length exceeding 2 meters or weighing more than 30kg
- Bicycles (including folding bicycles)
- Valuables, precious items, and electronic devices (laptops, digital cameras, tablets, etc.)
- Items that deteriorate easily, fragile items, animals, dangerous goods, items requiring refrigeration, or perishable items
- Containers with liquids such as drinking water or plastic bottles
- Other items deemed problematic by our staff

In addition, please note that we may refuse to accept items such as musical instruments during busy periods, including weekends and holidays, when storage space is limited. Crosta Hakata Terms and Conditions
Can someone other than the person who checked in the luggage (such as a friend or family member) pick it up?
Yes, anyone with the claim ticket can pick up the luggage.
Can I earn WESTER points?
WESTER members paying with ICOCA will earn 1 point for every 200 yen spent.

About Carry Service

Can I use the carry service for accommodations not listed in the "Available Accommodations List"?
While we regularly update the "Available Accommodations List," the service is basically only available for the accommodations listed.
Can I specify a delivery time for hotel deliveries?
We apologize, but we cannot accommodate specific time requests.
Can I make a reservation in advance?
You can make reservations through the dedicated website below. Reserve Now

About Temporary Storage

What should I do if I cannot pick up my luggage before 8 PM?
We ask that you pick up your luggage by 8 PM. If you cannot pick it up by that time, please come after 9 AM the following day. An extension fee of 800 yen per item (1,000 yen for large items) will be charged.
What is the maximum number of days I can store my luggage?
You can store your luggage for up to 15 days. However, an extension fee of 800 yen per item (1,000 yen for large items) will be charged per day.
Does the storage ever reach full capacity?
During busy periods, we may temporarily stop accepting luggage when we reach full capacity (especially on weekends, holidays, and during long vacation periods).
Are bags on top of or attached to my suitcase counted as separate items?
Yes, any luggage extending from your suitcase is counted as a separate item and will be charged an additional 800 yen (1,000 yen for large items) per item.
Can I store an umbrella?
One umbrella per luggage item can be stored free of charge.
Can I store fresh flowers, perishable items, or items requiring refrigeration?
We cannot accept items that deteriorate easily or require refrigeration or freezing. Crosta Hakata Terms and Conditions
Can I change the contents of my stored luggage?
Yes, you can change the contents at the counter.

Contact by Phone
CALL CENTER

070-1815-4806
9:00–20:00 (Open daily)