Crosta 博多
Crosta 京都

Store Information
STORE
INFORMATION

Crosta Hakata is located on the 2nd floor of JR Hakata Station, right in front of the Shinkansen Hikari Plaza ticket gate (outside the gate).
There are no steps from the Hikari Plaza gate, making it easily accessible even with large suitcases.
You can also reach it smoothly via elevator from the taxi, highway bus, or subway drop-off points!

Service Details
CHOOSE YOUR SERVICE

  • Please select drop-off location
  • Please select pickup location
  • Service Type
    Temporary Storage Service
    *Drop-off and pickup are available only at Hakata Station
  • Price
    Small: ¥800 / Large: ¥1,000 per day
  • Service Hours
    9:00-20:00 (Open daily)
  • Service Period
    Maximum 7 days
  • Service Type
    Carry Service
    *Drop-off at Hakata Station, pickup at partner hotels
  • Supported Hotels
    View list of supported accommodations
  • Price
    ¥1,500 per item
  • Drop-off Time
    -14:00
  • Pickup Time
    After 18:00
Reserve Now

Other Services

Stroller Rental
Shinkansen Luggage Storage Service
Terms of Use

Access
ACCESS

  • Address
    Hakata Station Chuo-gai, Hakata-ku, Fukuoka City, Fukuoka Prefecture 812-0012
    Shinkansen Hikari Hiroba ticket gate on the 2nd floor of JR Hakata Station
    (Next to the "Green Ticket Collection Machine Area" right after the Hikari Hiroba ticket gate)
  • Business Hours
    9:00-20:00 (Open daily)
  • Phone Number
    070-1815-4806

Access Map
ROUTE GUIDE

Access Map

News
NEWS

Frequently Asked Questions
FAQ

About Crosta

Are you open during holidays?
Yes, we are open 365 days a year.
Does the counter get crowded?
It can get crowded depending on the season and time of day. We apologize for any inconvenience, but please allow extra time when visiting (especially on weekends, holidays, and during long vacation periods).
Can I pay by credit card?
Yes, you can. All our stores use AirPAY. For details on supported brands, please check the AirPAY website.
Are there any items you cannot accept?
Yes, we cannot handle the following items:

- Items with a length exceeding 2 meters or weighing more than 30kg
- Bicycles (including folding bicycles)
- Valuables, precious items, and electronic devices (laptops, digital cameras, tablets, etc.)
- Items that deteriorate easily, fragile items, animals, dangerous goods, items requiring refrigeration, or perishable items
- Containers with liquids such as drinking water or plastic bottles
- Other items deemed problematic by our staff

In addition, please note that we may refuse to accept items such as musical instruments during busy periods, including weekends and holidays, when storage space is limited.
Crosta hakata Terms and Conditions
Can someone other than the person who checked in the luggage (such as a friend or family member) pick it up?
Yes, anyone with the claim ticket can pick up the luggage.
Can I earn WESTER points?
WESTER members paying with ICOCA will earn 1 point for every 200 yen spent.

About Carry Service

Can I use the carry service for accommodations not listed in the "Available Accommodations List"?
While we regularly update the "Available Accommodations List," the service is basically only available for the accommodations listed.
Can I specify a delivery time for hotel deliveries?
We apologize, but we cannot accommodate specific time requests.
Can I make a reservation in advance?
You can make reservations through the dedicated website below.

About Temporary Storage

Can I pick up my luggage after business hours?
We apologize, but we cannot accommodate pickups outside of business hours.
What is the maximum number of days I can store my luggage?
You can store your luggage for up to 7 days.
What happens if the storage is full?
We apologize, but we cannot accept luggage when we reach full capacity.
Can you store small personal items?
Yes, we can store items of any size.
Can you store umbrellas?
Yes, we can store umbrellas.
Can you store fresh food?
We apologize, but we cannot store fresh food or items requiring refrigeration.
For details on items we cannot handle, please check our Terms and Conditions.
Crosta Hakata Terms and Conditions
Can I take items out of or add items to my stored luggage?
We apologize, but you cannot access your luggage after check-in.

Phone Inquiries
CALL CENTER

070-1815-4806
9:00-20:00 (Open daily)